Promoting employees' environmental performance in hospitality industry through environmental attitude and ecological behavior: Moderating role of managers' environmental commitment

Abstract

AbstractThis study attempts to examine the association among employees' environmental attitude (EEA), employees' ecological behavior (EEB) and employees' environmental performance (EEP). Moreover, the mediating role of EEB between EEA and EEP is also tested. The contingent effect of managers' environmental commitment (MEC) on the relationship between EEA and EEB is also tested. Data were collected from 317 employees of 65 small and medium size hotels operating in the tourist destinations of Pakistan. Correlation, linear regression and SEM were conducted for the purpose of data analysis. Findings revealed a direct effect of EEA on EEB and EEP. In addition, the results confirm that EEB positively mediates EEA and EEP. Moreover, the findings confirmed that MEC strengthens the relationship between EEA and EEB. The results suggest that small and medium size hotels must pay more attention towards employee regarding their environmental attitude and behavior that ensure the protection of natural environment. Moreover, employees with higher level of motivation due to their knowledge, awareness and concern for environment contribute in a better way for EP.