Promoting Emergency Response for Homeless Service Agencies: Field-Based Recommendations from Two Municipalities in Nova Scotia, Canada

Abstract

The fast unfolding of the global COVID-19 pandemic has disproportionately affected the homeless sector by triggering tremendous challenges for individuals experiencing homelessness (IEHs) and related service agencies. This quick-response research project qualitatively collected time-sensitive data from the IEHs and service stakeholders (SSs) experiences, challenges, efforts, and suggestions during the first wave of COVID-19 in the two most populated municipalities in the province of Nova Scotia, Canada, namely, Halifax Regional Municipality and Cape Breton Regional Municipality. Through analyzing and synthesizing the standpoints from both IEHs and SSs, this technical note presents recommendations, addressing the practical challenges that IEHs have been confronting during COVID-19 and systemic issues in which homelessness is rooted. These recommendations will assist community-based agencies in improving their emergency response capacity, better serving IEHs in COVID-19 in particular, and supporting other vulnerable and marginalized populations in future extreme events in general.