Project quality management: the Øresund Fixed Link project

Abstract

For this major Danish–Swedish construction project, the management of Øresundskonsortiet (the owner) adopted the basic principle of self-control, which means that the contractors were entrusted with full responsibility for the management and execution of quality assurance and quality control of their own work. In the bright light of hindsight, this paper discusses how successful the principles worked out to be. The author is by definition biased, but has nevertheless tried to highlight good as well as less good experience. The main contracts were awarded by mid—late 1995, and the works were substantially completed by the end of 1999, more than half a year ahead of the Initial time schedule.