Project quality and project managers

Abstract

To manage projects with quality as a key objective requires the implementation of sound project management practices. For any project management system to be effective, a project must be managed by a project manager who exhibits high quality managerial attributes. The paper presents research sponsored by the Construction Industry Institute. The research confirms empirically the critical relationship between the project manager's managerial attributes, the use of key project management principles and practices, and project performance. The paper describes the research approach and includes interpretation of the findings. The results indicate that many project managers are perceived as having average or less than average managerial skills. Because of the importance of the project manager's position, possible strategies to improve project manager effectiveness are offered.