Project Performance versus Use of Technologies at Project and Phase Levels

Abstract

Lack of information regarding technology benefits along with uncertain competitive advantage from new technology have resulted in industry reluctance to implement new technologies. An industry-wide survey was used to collect project data from more than 200 capital facility projects on the issue of technology usage and overall project success. Twenty-two research hypotheses are presented and analyzed according to five different data class variables: industry sector, total installed cost, public versus private, greenfield versus expansion versus renovation, and typical versus advanced projects. Findings pertaining to associations between project success and technology usage at the project and phase level are discussed. The results of this research indicate that several technologies may contribute significantly to project performance in terms of cost and schedule success, particularly for certain types of projects. In addition, project schedule success is more closely associated with technology utilization than is project cost success. Findings from this study can provide companies with information on technology benefits and whether to use certain technologies.