Abstract
Well-structured products, delivery processes and project management functions have become pre-requisites and a means for competing for many project companies. These structures should take into account the unique customer needs and the continuously emerging situations that are characteristic to project business. In this paper, project companies are encouraged to create modular product and process architectures in order to successfully manage projects. Drawing on case studies in project-based industries, the authors describe a framework for the changing project management function in an industry, where projects need to be both repetitive and unique.
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