Abstract
The economic and social impacts of the coronavirus pandemic have affected organisations and businesses in multiple ways. The lockdown restrictions implemented by governing bodies, have resulted in organisations changing their behaviours from conventional methods of face-to-face engagement in physical settings, onto digital platforms. This study aims to identify the challenges pertaining to organisational behaviour during the covid-19 pandemic. Recommendations are made to facilitate organisations to implement changes in their behaviour and enhance employee engagement in the new normal world. This study is implemented through a systematic review of published and grey literature sources. Results indicate that motivation, adaptation, continual learning and building trust are challenges important to overcome within the new normal world.
Highlights
Many organisations deemed successful before the coronavirus pandemic, have faced numerous challenges to maintain sustainability during the unprecedented circumstances
This study aims to identify the challenges pertaining to organisational behaviour during the covid-19 pandemic
This study has deduced that organisational behaviour displayed by an employee, group and organisation is imperative to the future success of an organisation in the new normal
Summary
Many organisations deemed successful before the coronavirus (covid-19) pandemic, have faced numerous challenges to maintain sustainability during the unprecedented circumstances. The lockdown restrictions consisting of selfisolation, quarantine and good personal hygiene were measures implemented by governing bodies aiming to protect societies from the deadly virus [3] It was, initiated through the public health emergency announcement by the World Health organization [4] as the virus impacted two-hundred and ten countries, territories, and two international conveyances [5]. Societal disruptions and staying ‘safe at home’ constituted to impacts on global economies as individuals stopped entering business premises in a physical context. This affected the ways in which individuals, businesses and consumers communicated with each other [6]. Recommendations are made to facilitate organisations to implement changes in their behaviour and enhance employee engagement in the new normal world
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