Abstract

The Physical Plant Division, as implementing arm of the University, provides support services which include implementation of infrastructure development plan on buildings and support facilities, roads and grounds, campus amenities among others. The study focused on the level of program implementation of the Physical Plant Division in terms of infrastructure development as perceived by the different groups of stakeholders and how it affects the delivery of quality education in rela­tion to instruction, research and extension. The study used the descriptive method conducted at Mindanao State University, Marawi City, Philippines, comprising 559 administrators, faculty, staff and students. The data were analysed and interpreted through weighted means, multiple linear regression analysis and F-test. The study found out that quality education in its trilogy function: instruction, research and extension, declined through the years as perceived by the respondents and supported by records. Perception level on program implementation of the Physical Plant Divi­sion differed, and found to be moderately effective due to lack of administrative support, continuous decline in budget allocation, and low political will to imple­ment the desired programs. The study concluded that there is a significant relation­ship between program implementation of the Physical Plant Division and quality of education of the University.Keywords: Quality and excellence, educational services, program implementation

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