Abstract

On the off chance that one thinks about the most ideal approach to drag oneself alongside the madding crowd easily and exertion, at that point no preferred choice over ferry services would ring a bell. A ferry conveys passengers, vehicles and cargos as a piece of the general population transport framework by permitting direct travel between various places at a capital cost much lower than bridges or tunnels. This paper expects to make an examination and appraisal of the commuters’ observation on ferry benefits on picking this mode, on time specifics, to discover commuters’ discernment on administration of Ghats and to uncover the suburbanites' concern the individuals who are profiting from ferry services. The study area centers on the Howrah Unit under Hooghly Nadi Jalapath Paribahan Samabay Samity Ltd. (HNJPSS)which incorporates Howrah (I and II), Armenian, Fairlie,Babughat, Shovabazar, Ahiritola and Bagbazar Ghats. InWest Bengal, especially there is an enormous possibility forimprovement of inland water transport system along the riverHooghly which is navigable throughout the year and canpossibly assume an essential part in the regional economy –both urban and rural. Unfortunately in West Bengal, thismethod of transport has been liable to nonstop carelessness.The study has been conducted on random sample survey andsecondary information has been obtained from HNJPSS. Thisstudy reveals that the glory of ferry services in Kolkata islosing day by day. Beautification of each Ghat is necessaryalongside appropriate network inside a region. So in generalup gradation of Ghats and ferry system are alluring as it willencourage economic development in Kolkata and itsenvironment.

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