Professional–personal boundary work: Individuals torn between integration and segmentation

Abstract

What drives individuals to work until late at night or during holidays, and how do they stop work or keep work commitment in its place? This qualitative study examines boundary work between the professional and the personal life domains. Drawing on interviews with 26 academics employed at a university, we identify various boundary work drivers and tactics. Norms prevailing in the professional field, career requirements and high workloads, as well as strong intrinsic passion for science drive individuals to work long hours and to blend the professional–personal boundary. At the same time, individuals try to establish boundaries to ensure productivity and one’s health, or meeting family and personal life needs. Furthermore, our research reveals three patterns of the relationship between integration and segmentation. Firstly, individuals utilize segmentation to restrict integration, employing sophisticated tactics such as self-deception or self-isolation to shield themselves from the negative repercussions of excessive integration. Secondly, segmentation tactics can not only restrict integration but also enable it, for instance through the creation of ‘free’ times and spaces. Thirdly, individuals sometimes also utilize integration to enable segmentation. Our findings expand boundary theory by identifying manifold boundary-work drivers and tactics and by revealing that integration and segmentation are not just two opposing poles of a continuum but they are mutually connected, restricting or enabling one another.