Professional Perceptions of Intervention with Families in a Crisis Context

Abstract

The family institution is a key aspect of the welfare regimes of southern Europe, a crisis-affected situation in which social workers play an important role. This paper analyzes the statements of social workers regarding professional intervention and the families with whom they work within the Spanish context, which involves a strong economic crisis and the reduction of public policies. A relational and qualitative study was conducted of 15 professional perceptions of cutbacks, family demands, the profiles of the user families, and the privatization of social services. In addition, proposals for improvement and challenges are analyzed. The main results involve the relationships among dwindling resources, increasing family demands and family dependence on the system, the disadvantages of privatization, excessive bureaucratization, and adverse labor conditions. The main conclusions include the inadequacy of public policies to meet the needs of at-risk families in a crisis context. About future, the research on professional decision making and professional intervention models will be studied in greater depth.