Abstract

to analyze how family health nurses assess quality of care; check if they have any intention of leaving their current job and nursing; estimate prevalence of professional exhaustion; and correlate these variables. cross-sectional and correlational study with 198 nurses. The Maslach Burnout Inventory was applied, as it has questions for characterizing nurses, assessing perception on quality of care and of material and human resources, and verifying intention of leaving current work and nursing. most nurses assess quality of care as good, 28.0% present emotional exhaustion, there is intention of leaving current work and nursing. family health nurses experience professional exhaustion, which in turn presents correlation with decreased quality of care and increased intentions of leaving current work and nursing.

Highlights

  • This study is based on the theoretical framework of environments favorable to nursing practice, elaborated by the International Council of Nurses and characterized by innovative political frameworks centered on recruitment and retention of nurses, training and promotion strategies, adequate compensation for nurses, recognition programs for the work conducted, sufficient equipment and materials, and a safe work environment

  • In this scenario occurs increased physical and mental workload(2), in which new risks to health and worker safety, such as psychosocial risks, are added to those already existing in the working environment, with the potential to increase the prevalence of professional exhaustion, referred to as burnout(3)

  • The hypotheses of this study are as follows: professional exhaustion is present among family health nurses; the nurses have intention of leaving current work and even nursing; and that professional exhaustion correlates with a decrease in professional quality of care, intention of leaving current work, and nursing

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Summary

INTRODUCTION

This study is based on the theoretical framework of environments favorable to nursing practice, elaborated by the International Council of Nurses and characterized by innovative political frameworks centered on recruitment and retention of nurses, training and promotion strategies, adequate compensation for nurses, recognition programs for the work conducted, sufficient equipment and materials, and a safe work environment. The association between two models of assistance in primary health care (APS), a traditional one focused on biomedicine, and the other with focus on the family health strategy (ESF), imposed the extension of the intellectual dimensions of work, polyvalence, and multifunctionality of the worker, exemplified by the development of different skills and competences for the assessment of health needs of the individual, the family, and of collectivity, negotiations and decision-making in shared form(1) In this scenario occurs increased physical and mental workload(2), in which new risks to health and worker safety, such as psychosocial risks, are added to those already existing in the working environment, with the potential to increase the prevalence of professional exhaustion, referred to as burnout(3). The hypotheses of this study are as follows: professional exhaustion is present among family health nurses; the nurses have intention of leaving current work and even nursing; and that professional exhaustion correlates with a decrease in professional quality of care, intention of leaving current work, and nursing

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