Product-Service System Inventory Control for Malaysian Palm Oil Industry: A Case Study Utilizing IDEF0 Modelling

Abstract

Over the last several years, the palm oil industry has multiplied in Malaysia as it is among the main contributors to the country’s economic development. The government strongly emphasizes palm oil productivity in Malaysia in terms of quality and safety. The current inventory context offers a more extensive set of uncertainties that the company needs to manage due to the enhanced scope and complexity of the product and service offering. The current method of determining inventory takes an annual physical inventory by comparing the actual inventory with record levels. This method is a costly and time-consuming effort. This paper investigates Product-Service System (PSS) Inventory Control for different types of the section in the palm oil industry. In this work, an integrated and systematic methodology is presented for the assessment of inventory control. The methodology is represented as an IDEF0 activity model that rigorously defines the interconnections of information and activities with incorporating product and service elements. In general, therefore, it seems that PSS inventory control can integrate some of the elements involved in inventory control and consequently give a positive impact on all palm oil industry players.