Abstract
Due to constant supply and demand cycles of grocery, food, dairy & other everyday products in the shopping complexes, there is no provision available for revision of existing Standard Operating Procedure (SOP) to evaluate its productivity. The productivity of a shopping complex can be determined in terms of sales, utilization of material, machine and manpower, energy utilization and amount of waste utilized. The aim of this paper is to study existing SOP and plant layout in order to suggest modifications through scientific methods which will reflect in optimized productivity. This study implicates material handling processes and equipment as well. The methodology followed belongs to industrial engineering and facility planning tools and techniques. Layout redesigning is performed following the guidelines of various facility planning experts. Work study, time study is performed under observation of teaching professional and the management of the complex. The improvements emphasize on areas where occurrence of problems is more frequent and wastage amounts are very high. Knowing the fact that various factors such as infrastructure, building and capital constraints are inevitable in redesigning the total plant layout, the improvements suggested achieve increased productivity while following all regulations and limitations. This study will not only provide a betterment to the functioning od that complex, but it will provide guidelines for newly undertaken studies and projects.
Highlights
It is frequently observed that in many shopping malls and complexes, though the resources are more than sufficient, a large share of them is wasted due to lack of management attention
It is to be understood that the term productivity, when applied to a functioning organization such as shopping mall, becomes complex in nature
Various other modifications were suggested such as to change the position of employee restroom but due to large capital investment in implementation of such suggestions, those were excluded from the scope of this study
Summary
It is frequently observed that in many shopping malls and complexes, though the resources are more than sufficient, a large share of them is wasted due to lack of management attention. It is an industrial engineer’s responsibility to point out such improvements and to arrange implementation to achieve optimum productivity by reducing wastage and increasing efficiency of resources. It is to be understood that the term productivity, when applied to a functioning organization such as shopping mall, becomes complex in nature. The productivity of a shopping mall can be calculated by analyzing the satisfaction of its customers, job satisfaction of its employees, usage of resources such as water and electricity supply, total sales etc. The productivity is defined as ‘the ratio between volumes of output as measured by production indices to the corresponding volume of labour input as measured by employment indices’ by International Labours Organization, in case of shopping malls, the optimal output is nothing but sales of the products through a fixed period of time. All the other factors are associated along with the sales while determining productivity
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