Abstract

Indonesia still has the problem of poverty rates in the last five years, with the number of poverty data tending to decrease. The importance of ease of obtaining business financing is a great opportunity for the productive poor to improve welfare and get out of poverty. The research aims to determine the perception of micro waqf bank customers on the ease of obtaining micro-business financing, analyse the contribution to reducing poverty potential from the existence of micro waqf banks, and determine the performance of micro waqf banks in Banten province. The research used qualitative methods with a case study and descriptive approach analysis at a micro waqf bank in Banten province. The results showed that the agre or positive perception are ease of becoming a customer is 81%, the ease of the process of obtaining financing is 89.1%, the ease of guarantee is 97.9%, the ease of understanding the financing contract system is 77.8%, the ease of receiving financing is 95.1%, the ease of returning funding is 96.8% and the ease of participating in weekly halaqah activities is 98.9% and can reduce the potential for poverty by 0.49% in Banten Province. The research implications are that the easier perception it is for the productive poor to obtain micro-business financing, the faster it will reduce poverty and increase public trust in micro waqf banks in Indonesia. Further research needs to be strengthened to examine the relationship between aspects of convenience obtained by customers.

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