Abstract

ABSTRACT To increase machine tool reliability and overall product quality, process quality must be increased for all parts and components. Aside from quality, processing efficiency is also a crucial indicator of machine tools, which has brought about various customized machine tools with high processing efficiency. As broaching machines offer high production efficiency and are simple in structure and operation, we used broaching machines as a case study to construct a model for process capability evaluation, analysis, and improvement. Furthermore, the Six Sigma quality index directly reflects process yield as well as process quality levels. We then derived the relationships between the quality level of the product and those of individual quality characteristics to establish quality assessment standards and created a process quality analysis chart for products with multiple quality characteristics. We used a mathematical programming model to find the corresponding coordinate point of the upper confidence limit for Six Sigma quality indices. Process engineers need only check whether the corresponding coordinate points fall in the acceptable-quality zone or the poor-quality zone to identify critical-to-quality characteristics. Finally, we used a cause-and-effect diagram to determine the causes of poor process quality and formulate suggestions for improvement.

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