Product development methodology: non-quality caused in production by mistakes in product development, its measurement and improvement integration in the product development process

C Gracia,R Acero,J A Yagüe

doi:10.1088/1757-899x/1193/1/012098

Abstract

A new quality focused product development (NPD) methodology, applying lean manufacturing principles and Industry 4.0 paradigms is described in this paper. This methodology has been tested in a tailor-made equipment manufacturer for the retail sector, where tight product development times are needed. This requires a high agility in the processes, meaning the overlap of phases, the integration of processes, cooperation, and automation of tasks. We have generated a system concept that collects all the manufacturing incidences related to NPD, integrated in workshops stations, creating a system that enables real time data capture and a valuable feedback loop to NPD processes. Its implementation showed an improvement over 10% in the quality of the NPD process in a period of 3 months, an increase of the productivity in both product development and manufacturing areas, and a boost of the internal customer satisfaction in manufacturing area with the product development area.

Highlights

A new quality focused product development (NPD) methodology, applying lean manufacturing principles and Industry 4.0 paradigms is described in this paper
Its implementation showed an improvement over 10% in the quality of the NPD process in a period of 3 months, an increase of the productivity in both product development and manufacturing areas, and a boost of the internal customer satisfaction in manufacturing area with the product development area
New product development (NPD) along with the processes required for the generation of technical documentation are key among industrial organizations [1]

Summary

Introduction

New product development (NPD) along with the processes required for the generation of technical documentation are key among industrial organizations [1]. Product development has been traditionally considered as a very creative, manual and technical process, where new technologies or lean concepts were considered difficult to implement to improve NPD process’ quality or productivity [4] [5]. It is not a modern area of concern, rather it has been an area of active research for decades. The new product development methodologies based on lean production principles or concurrent engineering makes one wonder whether the so called lean product development [6] is a new practice, a new method or an encapsulation of already existing methods [1]

Methods

Results

Conclusion