Product backlog rating: a case study on measuring test quality in scrum

Abstract

Agile software development methodologies focus on software projects which are behind schedule or highly likely to have a problematic development phase. In the last decade, Agile methods have transformed from cult techniques to mainstream methodologies. Scrum, an Agile software development method, has been widely adopted due to its adaptive nature. This paper presents a metric that measures the quality of the testing process in a Scrum process. As product quality and process quality correlate, improved test quality can ensure high-quality products. Also, gaining experience from 8 years of successful Scrum implementation at SoftwarePeople, we describe the Scrum process emphasizing the testing process. We propose a metric Product Backlog Rating (PBR) to assess the testing process in Scrum. PBR considers the complexity of the features to be developed in an iteration of Scrum, assesses test ratings and offers a numerical score of the testing process. This metric is able to provide a comprehensive overview of the testing process over the development cycle of a product. We present a case study which shows how the metric is used at SoftwarePeople. The case study explains some features that have been developed in a Sprint in terms of feature complexity and potential test assessment difficulties and shows how PBR is calculated during the Sprint. We propose a test process assessment metric that provides insights into the Scrum testing process. However, the metric needs further evaluation considering associated resources (e.g., quality assurance engineers, the length of the Scrum cycle).