Producing Knowledge: The Use of the Project Team as a Vehicle for Knowledge and Skill Acquisition for Software Employees

Abstract

This article ands that a considerable proportion of learning and skills development for software workers occurs through learning from colleagues and other software professionals. Although the authors observed that employees were generally satis.ed with the formal training they received, very little knowledge acquisition actually takes place as part of a recognized training programme. Knowledge is frequently gained through project-based work both from other team members and the team or project work necessitating individuals to update their skills set. The data used within this article were collected using a combination of quantitative and qualitative techniques within ve software organizations in Scotland.