Abstract

This paper considers processing of conflicting user requests in ubiquitous corporate smart spaces. The formulated problem consists in the contradiction between the limitation of available smart space resources to perform the conflicting user requests and necessity to provide the proper quality of service in corporate smart spaces. The principles of constructing the simulation model are described. The experiments were carried out basing on a model of the SPIIRAS digital signage service. Several task management strategies are discussed, an assessment of their effectiveness is given. The research is aimed at improving the quality of service and user experience in human-computer interaction within the corporate smart spaces.

Highlights

  • Smart spaces provide the most matter-of-course way of interaction between users and information environment of organizations [1]

  • There are still a set of problems to solve while developing and deploying ubiquitous multimodal systems of humancomputer interaction. These problems are related to information security, reliable and efficient node linking, managing heterogeneous devices, task priorities, assessing quality of service, etc

  • One of the significant aspects of task management is processing of multiple requests generated simultaneously by different users and securing the proper quality of information perception while interacting with multiple users

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Summary

Introduction

Smart spaces provide the most matter-of-course way of interaction between users and information environment of organizations [1]. The easiness of access to information as well as the convenience of available user interfaces are the distinguishing features for such systems. There are still a set of problems to solve while developing and deploying ubiquitous multimodal systems of humancomputer interaction. These problems are related to information security, reliable and efficient node linking, managing heterogeneous devices, task priorities, assessing quality of service, etc. One of the significant aspects of task management is processing of multiple requests generated simultaneously by different users and securing the proper quality of information perception while interacting with multiple users. This paper discusses available approaches to clarify the problem mentioned above

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