Abstract
To understand the implementation quality of a general education course at The Hong Kong Polytechnic University, process evaluation was carried out for 14 lectures, with each lecture being observed by two observers. Results showed that the average level of program adherence was high (85.71%). High implementation quality of the program in the areas of student interest, classroom control, use of interactive delivery method, use of strategies to enhance student motivation, opportunity for reflection, degree of achievement of the objectives, quality of preparation, overall implementation quality and success of implementation was observed. Results also showed that different aspects of the program implementation contributed to the high quality and success of the program. The present findings provide support for the implementation quality of the course in a university setting.
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