Process-based Common Supply Chain Management Practices in Manufacturing Firms.

Abstract

Present study explore common supply chain management practices (SCMPs) and investigate how these practices facilitate the development of supply chain capabilities. The study adopts an exploratory case study approach with the content analysis of the data collected through semi-structured interviews, followed by site visits to 14 Australian manufacturing firms. The findings show six common SCMPs in the case study firms. Findings also demonstrate how these practices promote and further develop inter-organisational and intra-organisational integration, coordination for increased responsiveness and delivering valued services to customers in supply chain. The practices explored can be used as a supply chain framework for the manufacturing industry which can provide an effective tool for developing increased responsiveness in the supply chain through capabilities of integration, coordination and valued services delivery. Moreover, this study for the first time explores how supply chain capabilities emerge from SCMPs and how do both differ.