Procedural justice to enhance compliance with non-work-related computing (NWRC) rules: Its determinants and interaction with privacy concerns

Abstract

Computing resources are essential to foster the productivity of employees in organisations; however, non-work-related computing (NWRC) in the workplace has recently become a serious concern because employees often spend too much time in the personal use of computers. To deepen our understanding of employees' compliance with NWRC rules, we developed and tested a research model that focuses on the formation of procedural justice and moderating role of privacy concerns. The results indicate that employees are more willing to comply with NWRC rules when they believe fair procedures to be in place during the design and implementation of the rules. In addition, accuracy, consistency, and ethicality were found to enhance employees' belief in procedural justice. Further, we found that the effect of procedural justice on compliance intention is moderated by privacy concerns that arise from the implementation of NWRC rules.