PROBLEMS OF QUALITY MANAGEMENT OF THE ORGANIZATION

Abstract

In the conditions of the transition to the market, the success of each specific producer is evaluated by the level of production efficiency, determined, first of all, by the level of meeting the needs of society with the lowest costs. Today, the defining characteristic that shapes public needs is the quality of products. This is due to the fact that the quality of products in conditions of competition is the main incentive for the purchase of products, one of the factors of its competitiveness. Solving the problem of increasing the competitiveness of domestic enterprises it begins, first of all, with a review of approaches to product quality assurance, which is produced According to modern approaches, quality is universal and comprehensive a concept that is understood not only the quality of the products and services we consume, as well as the quality of the environment, quality of human relations, quality of life in as a whole Therefore, quality appears as a measure of the relationship between business entities in the process conducting quality business. To ensure quality, it is necessary to have not only a material base and qualified personnel, but also a systematic approach to quality management issues. Organization must create an effective management system, which directs its efforts to the high-quality performance of all implemented processes, which, in in turn, will ensure the achievement of a high-quality result. A significant role in quality improvement is played by standards, which are the regulatory framework quality systems. International standards ISO series 9000 are generally recognized today, which concentrated quality management experience accumulated in different countries. In many countries, including Ukraine, they are accepted as national, and introduced in Ukraine effective from 01.10.2001.State of affairs in the field of quality management for Ukrainian enterprises cannot be defined as satisfactory. The development of export relations showed that domestic products enterprises is uncompetitive on the world market in terms of quality. In connection with thus, the problem of developing and implementing effective cost management methods to ensure product quality becomes particularly important.