Abstract

BACKGROUND: Formal and informal sector worker is encouraged as the agent of change in the new normal era. They are demanded to perform adequate health measures, stay productive, and prevent the spread of COVID-19. Health protocol guidance has been issued and introduced to guide the initiative of COVID-19 prevention and control. AIM: This study aimed to describe the issues encountered during the implementation of the health protocol, the expectation, and recommendations for the current health protocol guidance in the workplaces setting. METHODS: This qualitative study enrolled a descriptive-exploratory design. We explored that the issues and hindrances had encountered during the execution of the guidance, the expectation, and recommendation. Eligible study participants recruited by the purposive sampling technique. Data were collected on June 2021 by directing sessions of focus group discussion. The collected data then analyzed by the thematic approach employing QSR Nvivo 12. RESULTS: Several issues identified were the vagueness of the parties responsible for the oversight and enforcement function on several issues or fields, lack of intensive dissemination of the importance of health measures in preventing COVID-19 transmission by the authorized officers, and inadequate health measures implementation. Participants yearned for more comprehensive and clear technical guidance. Health promotion education also suggested being included in the guidance. CONCLUSION: This study proposed the establishment of a more comprehensive, clear, and brief guidance to induce its adequate execution of health measures or protocols.

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