Abstract
Banking digitalization is an effort to continue to innovate to provide various facilities and conveniences for customers when conducting financial transactions through their smartphones. The online deposit service is one of the financial product innovations that provide online account opening services, without requiring customers to be physically present. This research uses descriptive methods and literature studies to find various problems when the implementation of online deposit products is carried out. The findings of this research are (1) the number of supporting infrastructure facilities for banking digitalization is still relatively limited, (2) many banking terms are difficult for the public to understand, (3) the number of cybercrimes occurring as a result of the increasing number of users in this industry. In this research, the author provides solutions to overcome the problems that arise, (1) improving IT infrastructure, increasing security, (2) online operator facilities that explain directly, (3) updating security and operator knowledge on various new modes that are developing about crime on the internet. This activity will make people believe, comfortable, and willing to place their money in the bank, especially the placement of deposit funds online. This research contributes to the development of knowledge about banking digitalization efforts in Indonesia.
Highlights
The investment value in the form of interest rates which always rises above bank interest in general and the amount of funds stored is protected by the Deposit Insurance Corporation in case of risk to the bank, making this product suitable for those who want to invest in the long term (Mushtaq and Siddiqui, 2017)
All the complexities of conventional deposits have been overcome with the presence of online deposits at several national banks in recent years
Several leading national banks in Indonesia have provided this product, the number is still relatively small. This is influenced by the limitations of technology infrastructure in Indonesia which has not reached all regions in Indonesia so that not all of our people can use the internet as a medium for conducting transactions
Summary
Time investment products that are relatively safe and profitable are deposits. The investment value in the form of interest rates which always rises above bank interest in general and the amount of funds stored is protected by the Deposit Insurance Corporation in case of risk to the bank, making this product suitable for those who want to invest in the long term (Mushtaq and Siddiqui, 2017). The problem is that the investment method is a hassle, starting from the registration process to disbursing deposit funds. This condition does not need to happen again in this era of digital technology. Online Deposit is a time deposit product that offers attractive interest rates and provides the best solution. Deposit placement can be done online using E-Banking services. Deposit tenors can be 1 month, 3 months, 6 months, and 12 months (Hadijah, 2018)
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