PROBLEMS AND FACTORS OF THE SINGLE HP LPG CUSTOMERS IN COIMBATORE DISTRICT

Abstract

Humanity faces unique and far-reaching challenges in the fast moving and growing world. Our energy needs are increasing as a result of continued population growth, economic development, and individual fuel/energy consumption. At the same time, emissions from fuel wood and fossil fuels are also increase, the main energy source for heating in homes and powering our economies, are contributing to climate change and affecting the quality of air. Liquefied Petroleum Gas (LPG) is used as fuel for thousands of applications. In developing countries the main benefits of LPG is in helping people to switch from unsustainable biomass use to a clean and safe cooking fuel. LPG's domestic uses can never be ignored. It has played a revolutionary role when it comes to changing the face of domestic fuels used for heating and cooking. HPCL commenced marketing of LPG under the brand name GAS. Now a day particularly the single domestic LPG customers are facing so many problems due to inadequate and delayed supply of the LPG. Henceforth the data is fully based on Primary & Secondary data collection. Four objectives are framed for this analysis. The statistical tools applied for this study are Garrett's ranking technique, chi square test and ANOVA. Through this study the HP Gas Company is suggested to improve their service to rectify the problems faced by the customers.