Abstract

Amid the strain related to the necessity of distance learning and related organizational adjustments in higher education institutions (HEIs), this paper re-examines the problem-focused coping strategy and its efficiency in addressing work-related strain. A case for the centrality of a problem-focused coping strategy in maintaining sustainability and resilience of HEIs is made. To this end, the spotlight is directed at workplace bullying in HEIs, which—due to its implications for absenteeism, turnover, and productivity—represents one of the most challenging issues in talent management in HEIs. What is termed here “hidden cost of workplace bullying” constitutes a direct challenge for HEIs sustainability and resilience. The discussion and the findings elaborated in this paper are based on a survey (n = 400) conducted across HEIs in Pakistan. It is argued that the findings are generalizable, which makes this paper an important addition to the literature on sustainability and resilience in HEIs.

Highlights

  • Higher education institutions (HEIs) worldwide are in the process of transition

  • The objective of this paper was to query the relationship between bullying and bullying-related strain in HEIs and the efficiency of problem-focused coping strategies seen as a function of HEIs’ sustainability

  • A study based on the responses of 400 individuals, faculty members in HEIs in Pakistan, provided evidence for a positive relation between problem-focused coping strategies and the implications of workplace bullying

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Summary

Introduction

Higher education institutions (HEIs) worldwide are in the process of transition They need to adapt to the twin-challenge of the changing political and economic environment in which they operate [1,2] and to the evolving demands, expectations, and capacities of the student body [3]. This twin-challenge means that HEIs worldwide struggle with acquiring finance and transforming their organizational structure and their business model, while at the same time seeking to develop a curriculum that meets the demands and expectations of both the student body and the market. The situation of a continued escalation of challenges and burden that the faculty and the administration are exposed to frequently exacerbates pre-existing problems pertinent to the group dynamics, collaboration, equality, fairness, and bullying in a given

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