Abstract

Utilizing resources in one's environment can be viewed as an important activity in the reallife problem-solving process. To test this logic, this study examined college students' awareness and utilization of campus helping resources, particularly the counseling center, as a function of students' problem-solving appraisal. Three hundred six undergraduate students representing all four classes completed the Problem-Solving Inventory and the Campus Resource Utilization Checklist, which assessed their awareness and utilization of 23 helping resources available on or near their campus. The results revealed that problem-solving appraisal was related to the awareness of, use of, and satisfaction with campus helping resources in general and that self-appraised ineffective problem solvers were less aware of, less satisfied with, and made use of fewer campus resources. Problem-solving appraisal did not relate to the awareness or use of the counseling center in particular. The results are discussed in terms of the applied problem-solving research, preventive interventions, methodological issues, and future research.

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