Abstract

Recent market congestion and intense competition elevated the need for the organizations to engage their workforce to foster their loyalty. And, to achieve this objective, proactive personality of an employee characterized by ability to voice and ability to take initiative can prove fruitful in stimulating the engagement level. Based on the premise, this study aims to examine the relationship between proactive personality and employee engagement. Also, it intends to find novel progress in this area by investigating the mediating role of employee voice between proactive personality and employee engagement. For this, data were collected from 220 Indian service sector employees, which were then analysed using the SPSS (Version 20) and the Jamovi (Version 1.8.4.0) software. Particularly, the analysis comprised confirmatory factor analysis, followed by multiple regression and mediation analysis. The results revealed that proactive personality and employee engagement were significantly related, with employee voice partially mediating this relationship. These findings imply that as proactive employees are more like to raise their voice and provide valuable suggestions and ideas, and such proactive nature of theirs ultimately helps in augmenting their engagement towards their work.

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