Abstract

This study specifically focuses on identifying the emotional intelligence (EI) of leaders in the private club industry, via an online survey assessment. This study identifies emerging issues and theoretical gaps in the current existing EI framework and describes the development of a new measure of EI. An initial six-factor structure of EI model was not supported; however, confirmatory factor analyses of the responses of 926 private club participants suggests that the revised three-factor structure of EI model (20 items), comprising IN, OUT, and RELATIONSHIPS, shows evidences of convergent and discriminant validity. This newly developed EI scale is psychometrically sound and, practically, sufficiently short to be a useful tool for application to real private club organizational settings. This study concludes with theoretical and practical implications, together with suggestions regarding future study that can advance current knowledge of EI.

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