Abstract

Following a series of legislative changes around privacy over the past 25 years, this study highlights data protection regulations and the complexities of applying these frameworks. To address this, we created a privacy framework to guide organisations in what steps they need to undertake to achieve compliance with the UK GDPR, highlighting the existing privacy frameworks for best practice and the requirements from the Information Commissioners Office. We applied our framework to a UK charity sector; to account for the specific nuances that working in a charity brings, we worked closely with local charities to understand their requirements, and interviewed privacy experts to develop a framework that is readily accessible and provides genuine value. Feeding the results into our privacy framework, a decision tree artefact has been developed for compliance. The artefact has been tested against black-box tests, System Usability Tests and UX Honeycomb tests. Results show that Privacy Essentials! provides the foundation of a data protection management framework and offers organisations the catalyst to start, enhance, or even validate a solid and effective data privacy programme.

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