Privacy Enhancement of Telecom Processes Interacting with Charging Data Records

Abstract

Telecommunication is the foundation stone of the current economic context which allows an opening in all areas and facilitates the interaction using different platforms and technologies (from 2G to 5G). In such context, personal data is massively collected, stored and processed for different aims which is considered as big privacy concerns. Personal data should not be known by no matter whom. It is thus important to raise the question of what can be communicated and to which. The protection of personal data needs a deep attention from companies that process with this data such telecommunication operator. The dilemma of privacy in telecommunication operators is that telecommunication employees, suppliers and subcontractors need personal data access but the privacy requirements consist on knowing less personal data and protects such data. The goal of this article is to deal with this dilemma by providing a privacy approach for protecting personal data in telecommunication operators processes interacting with Charging Data Records CDR in such way to ensure that the illegible employees whom access to personal data cannot use them for purpose other than authorized one.