Abstract

Information privacy is constantly negotiated when people interact with enterprises and government agencies via the Internet. In this context, all relevant stakeholders take privacy-related decisions. Individuals, either as consumers buying online products and services or citizens using e-government services, face decisions with regard to the use of online services, the disclosure of personal information, and the use of privacy enhancing technologies. Enterprises make decisions regarding their investments on policies and technologies for privacy protection. Governments also decide on privacy regulations, as well as on the development of e-government services that store and process citizens’ personal information. Motivated by the aforementioned issues and challenges, we focus on aspects of privacy decision-making in the digital era and address issues of individuals’ privacy behavior. We further discuss issues of strategic privacy decision-making for online service providers and e-government service providers.

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