Prisoners’ perceptions of correctional officers’ behavior in English and Dutch prisons

Abstract

PurposeIn light of the mounting research on the “new punitiveness”, an important but largely unanswered question is the extent to which a country's penal policies and punitive sentiments are actually reflected in prisoners’ experiences. The aim of the current study is to examine how prisoners perceive correctional officers’ behavior in English and in Dutch prisons. MethodsA cross-sectional design was used, in which we conducted semi-structured interviews with 25 Dutch prisoners incarcerated in England and 25 English prisoners incarcerated in the Netherlands. The interview schedule covered a number of topics addressing divergent aspects of life in prison, including staff-prisoner relationships. ResultsIn English prisons, despite the ostensible efforts to improve prison life, the attitude is more confrontational, staff-prisoner relationships are more detached, and staff members seem more unresponsive and more inclined to punish. In Dutch prisons, where responsibilization and a market orientation have supposedly replaced rehabilitation, staff is perceived as more helpful and fair, and interactions with Dutch staff are more informal and less authoritarian. ConclusionsThese findings suggest that penal policy and increasingly punitive sentiments in society are not necessarily mirrored in the practice of prisons, and concomitantly, in prisoners’ perceptions of correctional officers’ behavior.