Abstract
This study aims to build a list of composite indicators by information that enable the assessment of philanthropic higher education organizations’ (PHEOs) social responsibility based on the interests of their stakeholders. A list of 88 social responsibility indicators was built based on a literature review and stakeholder interest to serve as a basis for the composite indicators. In order to identify and validate the indicators, field research was carried out. Stakeholders from Brazil and the United Kingdom scored them from one (not important) to five (very important) for each indicator identified in the literature review. With 540 valid answers, they suggested inclusions and exclusions according to their interests. Next, a correlation analysis was performed to identify and eliminate redundant indicators. The principal component analysis extracted the composite indicators. The results point to 11 principal components that are configured as composite indicators to evaluate the performance of PHEOs social responsibility considering the stakeholder’s interests, a factor that differentiates this research from the literature revision done. Some of the composite indicators are close to the social responsibility categories reviewed in the literature. However, others show more specific and in-depth interests, especially regarding the stakeholders themselves. These composite indicators help managers establish disclosure policies whenever they are focused on seeking legitimacy in the social context of PHEOs. It also contributes to the advancement of theoretical knowledge, presenting composite indicators, from the stakeholder’s perspective, for the disclosure of social responsibility of PHEOs.
Highlights
Social responsibility is a key concept for management and sustainability of organizations
Composite indicators are popular in some areas, such as in economics, for example, gross domestic product (GDP), what increases in interest in them and, in their creation, covering several themes [113,114], the which can be extended to the philanthropic higher education organizations’ (PHEOs) social responsibility
This presents the topic of the descriptive statistics, correlation, and principal component analyses—the extraction of the principal components that are configured as composite indicators
Summary
Social responsibility is a key concept for management and sustainability of organizations. Analyses of organizational social responsibility have been carried out based on indicators developed from three main methodologies: Literature review; a survey of the information evidenced in the annual reports and or on the internet pages; and survey with specialists They have considered the categories identified in the literature, without considering differences within and between countries. Some of them show specific and in-depth interests, especially regarding the stakeholders themselves These composite indicators will serve as an alternative for the social responsibility categories, regarding the advancement of theme knowledge, and will, serve as a basis for the establishment of the PHEOs disclosure policies attending to the priority stakeholders’ expectations. This article contains a literature review, methodological procedures, research results, final considerations, and references
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