Abstract
Lack of preventive measure is currently the problem that implicates poor building maintenance performance and issue on sustainability of buildings in Malaysia. Whereby, preventive maintenance is an effective approach to enhance the reliability and quality of a system and its components. This study seeks to investigate the characteristics of preventive maintenance towards the overall performance in building maintenance. Case study approach is adopted to identify the maintenance characteristics and aspects that lead to good performance. The research findings demonstrate that the most significant maintenance characteristics towards overall performance are skill and knowledge of maintenance labour, quality of spare parts and materials, length of predetermined maintenance interval, skill and knowledge of maintenance manager, capability to adopt maintenance equipment and technique, budget allocation for acquisition of maintenance data, reliability of maintenance data, as well as frequency of monitoring and inspection. As a conclusion, the significant maintenance characteristics must be taken into consideration to achieve optimal maintenance performance. In order to improve the effectiveness of maintenance strategy and the maintenance performance, the study recommends practice and provision of communication platform such as meeting and customer satisfaction survey that involves all the key participants from clients to customers.
Highlights
Poor building maintenance is one of the most concerned problems in construction industry
This paper describes the background and scenario of building maintenance in Malaysia
Lack of preventive measure is determined as the key issue that implicates poor maintenance performance
Summary
Poor building maintenance is one of the most concerned problems in construction industry. Eti et al [11] supported that maximising components reliability and extending the components’ life are the main purpose of preventive maintenance. It provides a critical service function that minimises interruptions to core business of an organisation. The implementation of preventive maintenance is necessary to replace the need of corrective maintenance [12] Unnecessary cost such as emergency repair cost after occurrence of failure occurs can be reduced or avoided. Moghaddam and Usher [4] argued that preventive maintenance involve a basic trade-off between the contradict aims, which are to minimise total maintenance costs and to maximise the overall reliability of the building and systems. This study seeks to investigate the characteristics of preventive maintenance towards the overall performance in building maintenance
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