Abstract

In recent years, call center operations have become a global phenomenon. Call center operators reported headaches, tinnitus, and vertigo as the most common symptoms of wearing headphones for 7 to 9 hours daily. Objectives: To determine the association between vertigo in headphone users and in age, working hours and professional experience. Methods: This cross-sectional study was conducted to determine the prevalence of vertigo in headphone users in call centers of Faisalabad. This study followed pre-determined inclusion and exclusion criteria and the sample size of 450 participants were included in this study. SPSS 24 was used for data entry and analysis. Results: This study reported a significant association between working hours(p=.000), years of work experience (p=.000), and between age (p=.002) and percentage of people with vertigo in VSS. Conclusion: It can be concluded that vertigo has association with age, working hours, years of work experience. While, vertigo has no association with gender, life style, residence and smoking habits.

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