Abstract

BackgroundEmergency Department (ED) crowding occurs when demand for care exceeds the available resources. Crowding has been associated with decreased quality of care and increased mortality, but the prevalence on a national level is unknown in most countries.MethodWe performed a national, cross-sectional study on staffing levels, staff workload, occupancy rate and patients waiting for an in-hospital bed (boarding) at five time points during 24 h in Swedish EDs.ResultsComplete data were collected from 37 (51% of all) EDs in Sweden. High occupancy rate indicated crowding at 12 hospitals (37.5%) at 31 out of 170 (18.2%) time points. Mean workload (measured on a scale from 1, no workload to 6, very high workload) was moderate at 2.65 (±1.25). Boarding was more prevalent in academic EDs than rural EDs (median 3 vs 0). There were an average of 2.6, 4.6 and 3.2 patients per registered nurse, enrolled nurse and physician, respectively.ConclusionED crowding based on occupancy rate was prevalent on a national level in Sweden and comparable with international data. Staff workload, boarding and patient to staff ratios were generally lower than previously described.

Highlights

  • Emergency Department (ED) crowding occurs when demand for care exceeds the available resources

  • We aimed to study the current levels of crowding at Swedish EDs by assessing patient attendance, occupancy rate, boarding as well as staff numbers and workload

  • The number of patients seen in the EDs during the 24 h period was not different compared to the daily census of the previous year

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Summary

Introduction

Crowding has been associated with decreased quality of care and increased mortality, but the prevalence on a national level is unknown in most countries. Crowding has been linked to increased inpatient mortality and decreased quality of care [3,4,5,6]. Sweden lacks unified national information about ED attendances but based on government reports from 2010 and 2015, it is clear that ED attendances and waiting times have increased [14] Similar trends are seen in Denmark which has a comparable health care system [15]. Based on the conceptual inputthroughput-output model [17], there is a clear risk of crowding given the increasing number of ED attendances and decreasing number of hospital beds, limiting capacity to admit patients

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