Prevalence of Burnout Syndrome in Medical Assistants Working in Hospitals Affiliated with Urmia University of Medical Sciences

Abstract

Background: Stress and strain are an inevitable part of a professional life and originate from work-related experiences. Since the residents are highly exposed to burnout aroused by physical, psychological, and emotional stress, this study aimed to investigate the frequency of burnout syndrome in medical assistants working in hospitals affiliated with the Urmia University of Medical Sciences. Methods: This descriptive cross-sectional study examined all residents working in the hospital affiliated with the Urmia University of Medical Sciences using the census method. Two demographic and burnout questionnaires were distributed to collect the required information. Data were collected and imported to SPSS software version 20 and then analyzed using descriptive statistics. Results: In this study, the results showed that out of 147 assistants in the study, 78 (53.1%) were male and 69 (46.9%) were female, and 104 (70.7%) were married. The mean score of the questions was 34.66 ± 13. The mean score of burnout was 51.53 ± 11.15 among the male residents and 53.61 ± 11.74 among the female residents. The burnout score was 51.82 ± 11.29 among the married assistants and 54.19 ± 11.77 among the single assistants. Moreover, There was no relationship between gender and burnout score (P = 0.275) and between marriage and burnout score (P = 0.26). Conclusions: In this study, the results indicate that most residents suffer from burnout symptoms; hence, appropriate measures and planning are required to detect and eliminate the causes of burnout.