Abstract

Abstract Recent changes in the world of work have resulted in a greater level of work intensification. Whilst there have been gains in productivity, workers have been subject to increasing demands of both a physical and mental nature, which tend to have a negative impact on their well-being. Our interest in understanding this phenomenon has led to a qualitative study that seeks to analyse the experiences of professional graduates working in organizations that use high-performance practices, which tend to generate work intensification. The respondents revealed both the negative implications of work intensification, such as an increase in the working day, excessive pressure and sacrifices in their personal lives, as well as other aspects considered positive, such as learning, professional growth, autonomy and financial gains. These latter aspects deserve attention, since they can help us understand what leads qualified workers to accept intensified working practices.

Highlights

  • In recent years, the intensifying of the working day has been the focus of a number of research studies. Burke (2009) argues that these are “hot topics”

  • It is understood that when intensity is greater, it requires higher employee performance, whether that be physical, intellectual or psychological (PORTER, 2001, 2004; GREEN; 2004; BURKE & FISKENBAUN, 2009)

  • From the employee’s perspective, this new work dynamic appears paradoxical, since, alongside the possible financial gains arising from greater involvement at work, we cannot ignore the resulting physical and mental stress, which has led us to return to the question posed by Burke (2009, p.169): “Why do people choose to work long hours?” According to the author, some people have to do two jobs to survive, while others can make choices (BURKE, 2009)

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Summary

Introduction

The intensifying of the working day has been the focus of a number of research studies. Burke (2009) argues that these are “hot topics”. From the employee’s perspective, this new work dynamic appears paradoxical, since, alongside the possible financial gains arising from greater involvement at work, we cannot ignore the resulting physical and mental stress, which has led us to return to the question posed by Burke (2009, p.169): “Why do people choose to work long hours?” According to the author, some people have to do two jobs to survive, while others can make choices (BURKE, 2009) Regarding this second group, despite the deleterious aspects associated with increased work intensity reported in the literature (MCCANN, MORRIS & HASSARD, 2008), several studies suggest the existence of professionals who, despite working intensively long hours every day, state that they are satisfied with their jobs (GREEN, 2004; MACKY & BOXXAL, 2008; BURKE & FISKENBAUN, 2009). This apparent satisfaction with work, despite its intensity, is reported in other studies dedicated to organizations that adopt high-performance work systems (MACKY & BOXALL, 2008; KODZ et al, 1998; JOHANN, 2004)

High-performance Work Systems and Work Intensification
Methodology
Result
Working More
Increasing the Working Day and the Pace of Work
Demand for Polyvalence and Flexibility
Pressure for Results
Learning and Rapid Professional Growth
Attractive Variable Remuneration
Meritocracy
Greater Responsibility and Professional Autonomy
Final Considerations
Full Text
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