Abstract
To understand the status quo of performance evaluation of clinicians and explore the improvement of personal performance evaluation system, by means of literature research, the individual performance evaluation of the clinical department in recent years was combed, and the clinicians’ individual performance in a department of third-level cancer hospital was analyzed in this paper. The literature research showed that the researches on hospital performance and quality evaluation system in China in the past 20 years had gradually deepened, but it needed to be further improved on the construction of individual performance assessment system within the department. The case study showed that the individual performance assessment of the department needed to combine the characteristics of specialized medical treatment to make up for the deficiencies. The main reasons that affected the effectiveness of individual performance evaluation in clinical departments were the lack of measures and attention, which should be started from all level of departments and personnel.
Highlights
The literature research showed that the researches on hospital performance and quality evaluation system in China in the past 20 years had gradually deepened, but it needed to be further improved on the construction of individual performance assessment system within the department
The main reasons that affected the effectiveness of individual performance evaluation in clinical departments were the lack of measures and attention, which should be started from all level of departments and personnel
The data came from the relevant policies, documents and regulations of hospital performance appraisal in China, and the medical quality assessment scores of gastrointestinal cancer center of Z Hospital affiliated to a university in Chongqing from January 2016 to December 2018
Summary
The individualized evaluation of clinicians is the soul of the index system [1]. As providers of medical services, clinicians directly affect the quality and level of hospital medical services [2], and reasonable individual performance evaluation is an important part of departmental performance management. By analyzing the problems existing in the medical quality and performance appraisal of gastrointestinal cancer center in a tertiary specialized hospital, this paper puts forward some suggestions to improve the personal performance appraisal in the department and promote the medical quality management
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