Abstract

Because activity in virtual communities is mediated by information and communications technologies (ICTs), it is important to understand how the operation of virtual communities, including communication, interaction, collaboration, and other social processes, differs from similar processes in non-mediated, face-to-face communities. This chapter examines the interplay among social presence, social identity, and online collaboration in order to analyse how collaborative reflection occurs in online communities. The first part of the chapter provides a background to understanding key social processes at work in online learning communities. The second part explores these social processes by examining a vignette that describes typical online community activity. The chapter concludes by drawing together current conceptions of technology-mediated social processes to identify implications for teachers’ learning in online communities.

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