Abstract

During the pandemic, human services organizations received millions of dollars of relief funding to aid in their mission. Those funds are evaporating as they are being used for critical services and care. However, human services agencies need to prepare for the future: as federal relief funds dry up, agencies should consider drafting a strategic plan for the next three to five years. The process for receiving federal funds is too slow to match market conditions or pressing community needs. In addition, retirement, burnout and intense labor competition have created a restricted labor market; recruiting and retaining top talent is the number one issue facing human services agencies. There will be a drop off soon, and agencies have to creatively approach problems coming in 2023.

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