Abstract

Past research suggests that factors related to health care professionals’ (HCPs) knowledge, training and competency can contribute to the underutilisation of sexual and reproductive health (SRH) care by refugee and migrant women. The aim of this study was to examine the perceived preparedness of HCPs in relation to their knowledge, confidence and training needs when it comes to consulting refugee and migrant women seeking SRH care in Australia. A sequential mixed methods design, comprising an online survey with 79 HCPs (45.6% nurses, 30.3% general practitioners (GPs), 16.5% health promotion officers, and 7.6% allied health professionals) and semi-structured interviews with 21 HCPs, was utilised. HCPs recognised refugee and migrant women’s SRH as a complex issue that requires unique skills for the delivery of optimal care. However, they reported a lack of training (59.4% of nurses, 50% of GPs, and 38.6% of health promotion officers) and knowledge (27.8% of nurses, 20.8% of GPs, and 30.8% of health promotion officers) in addressing refugee and migrant women’s SRH. The majority of participants (88.9% of nurses, 75% of GPs, and 76% of health promotion officers) demonstrated willingness to engage with further training in refugee and migrant women’s SRH. The implications of the findings are argued regarding the need to train HCPs in culturally sensitive care and include the SRH of refugee and migrant women in university and professional development curricula in meeting the needs of this growing and vulnerable group of women.

Highlights

  • Health care professional (HCP) interactions with patients from refugee and migrant backgrounds are increasing, due to growing diversity in migration to countries such as Australia [1]

  • At individual level the data indicated that work experience in sexual and reproductive health (SRH) care, cross-cultural knowledge, on job training and confidence to initiate and discuss SRH

  • HCPs in this study reported a lack of knowledge regarding refugee and migrant women’s SRH

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Summary

Introduction

Health care professional (HCP) interactions with patients from refugee and migrant backgrounds are increasing, due to growing diversity in migration to countries such as Australia [1]. HCPs who received cultural competency training were more likely to use professional interpreters to improve communication and understanding [4,5] and to make changes in their practices to accommodate migrant clients [5]. The HCP’s cultural awareness improves communication, understanding and treatment compliance in consultations with people from refugee and migrant backgrounds [6]. Despite having these benefits, there is a growing concern in migrant resettlement.

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