Preparedness for the World of Work Among Malaysian Diploma Students in a Local Institution

Hee Sio Ching,Krishnan Isai Amutan Isai,Manickavasagar Govindasamy,Muthutamilselvan Kausalya,Ramalingam Selvajothi Ramalingam

doi:10.47405/mjssh.v5i4.388

Hee Sio Ching, Krishnan Isai Amutan Isai + Show 3 more

Open Access

https://doi.org/10.47405/mjssh.v5i4.388

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Abstract

The purpose of this study is to investigate the use of appraisal system-attitude and cooperative solidarity principle and also the perception of interviewees and interviewer of the job interview interactions. The data was collected in one of the local education institutions in Kuala Lumpur Malaysia. There were 20 students participated in the study. Job interviews were recorded and analysed qualitatively by using appraisal system-attitude and cooperative solidarity principle theories. Semi-structured interviews as well as in-depth interview were done on the interviewees and interviewer to triangulate the study. The findings show that most of interviewees were covered the categories affect, judgment and appreciation but due to lacked English language proficiency, certain occurrences were not reflected to these categories. In relation to cooperative solidarity principle both interviewer and interviewees attribute to the interaction. The findings further reveal that most of the interviewees had difficulty in comprehending the standard interview questions and feeling nervous and anxious to answer the questions. Based on the in-depth interview with the interviewer, it was found that most of the interviewees were not able to expose to the standard interview questions and not able to understand the questions. It is hoped that the present study would be helpful for undergraduates, fresh graduates or in general job seekers as well as interviewer to carry out a smooth interaction in job interviews by having a better understanding on the standard interview questions.

Highlights

Job interview is an important genre widely used in organisational and workplace settings which serve as a strategic conversation with dual purposes about interviewer and interviewee
Written consents were obtained from the institution as well as the interviewees with terms and conditions. This institution provides diploma courses in Kuala Lumpur, Malaysia. This institution has been chosen based on the willingness as getting job interview data in Malaysia is private and confidential and not easy to access to this type of spoken data
The findings show the generic structure, engagement, attitude and graduation, positive politeness and cooperative solidarity imparted the knowledge and preparing students for job interviews

Summary

Introduction

Job interview is an important genre widely used in organisational and workplace settings which serve as a strategic conversation with dual purposes about interviewer and interviewee. An evaluation and judgment can be done by employer to potential employee in term of work experience, language proficiency, professional skills, communicative effectiveness and collaborative or leadership ability, for prospective employment in their company during job interview (Hausknecht, Day & Thomas, 2004). Other than information regarding interviewee’s employable skills and work experience, the candidate’s communication skills, engaging expression of work desire and good display of stance and evaluation play an important role during job interview (Fox & Spector, 2000; Schuh, 1973; Sheith Khidhir Abu Bakar; 2018). It was found that most of the students from diploma in accounting are not interested any jobs related to the customer services. They preferred most to be accounting job in the office or auditing firms

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