Abstract
Background: In medically underserved markets, frequent utilization of the emergency department for nonurgent reasons suggests inadequate access to ambulatory care and contributes to suboptimal patient outcomes. Hospital-based interventions are challenging to implement because any single hospital has a limited view of a patient’s health story. To address this issue, PreManage ED™ (PMED), a data-sharing platform, has been implemented in 6 hospitals in Alameda County in Northern California –– 4 Sutter facilities and 2 Alameda Health System facilities. In the initial stage of the evaluation, we characterized PMED use and assessed user acceptance.
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