Preliminary benefits of big data in the construction industry: a case study

Abstract

Big data applications consist of (a) data collection using big data sources, (b) storing and processing data and (c) analysing data to gain insights for creating organisational benefit. The influx of digital technologies and digitisation in the construction process includes big data as one newly emerging digital technology adopted in the construction industry. Big data application is in a nascent stage in construction, and there is a need to understand the tangible benefit(s) that big data can offer the construction industry. This study explores the benefits of big data in the construction industry. Using a qualitative case study design, construction professionals in an Australian construction firm were interviewed. The research highlights that the benefits of big data include reduction of litigation among project stakeholders, enablement of near-to-real-time communication and facilitation of effective subcontractor selection. By implication, on a broader scale, these benefits can improve contract management, procurement and management of construction projects. This study contributes to an ongoing discourse on big data application and, more generally, digitisation in the construction industry.