Abstract
The New York City 911 system recorded 5,700 medical calls on Tuesday, March 24th, the most in recorded history. On March 25th, the call number increased to 5,800, then 6,200 calls on March 27th and 6,500 calls on March 30th. By April 2nd, over 3,000 FDNY members were on leave for illness. A workforce reduced by nearly 20% was therefore charged with responding to a greater than 40% increase in calls. The average pre-pandemic response for life-threatening medical emergencies was 6.5 minutes. In April, there was a 9.5 minute average response time for medical calls in NYC. In the Bronx, it was closer to 11 minutes.
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