Abstract
The global economy is characterized by a progressive complexity, uncertainty, and volatility, which exert intense pressures to organizations and confronts them, with increasing frequency, to disruptive and unexpected events. In such environments, some organizations develop a resilience profile to increase the capacity to anticipate, adapt, and recover equilibrium or even, gain a new advantage position after the disruption. In this research, the factors of organizational resilience (OR) are identified and a structural equations model is developed. The article discusses the theoretical background and the literature of the resilience factors, and proposes their classification, which is used for the development of a questionnaire for the determination of the relative importance of the factors in several industrial sectors. The internal consistency of the questionnaire was validated with the Cronbach’s α coefficient and was applied to a sample of 159 manufacturing companies of the twin plant “maquiladora” industry of Ciudad Juarez, México, using a convenience sampling method. The key driver factors related to the development of OR are identified employing a partial least squares structural equation modeling approach, also is developed a structural model as a predictor of OR and its effectiveness, covering the description of the proposed model. By hypotheses tests, it is verified that resilient leadership explains the role of variables related to the development of OR, having a high influence in the organizational culture and in the capacity to organize and manage operations, being these three contributors, the drivers of the adaptation capacity that has a direct relation to the development of resilience.
Highlights
Businesses competing in the high-intensity rivalry markets face adverse and high impact situations, most of the times, because of macroeconomic changes such as financial crisis, market losses, and confrontations with nontraditional competitors, besides of other uncertainties, such as the consumer change of preferences, technological change, discontinuities, merges, and the consequences of natural disasters
In this border region between the United States and Mexico, the multinational companies account close to 400 plants in which the most substantial fraction of investments comes from the United States, Japan, Korea, Germany, France, and Italy; the companies operate under several schemes of twin plant, under free trade agreements
Product lines are wide and deep of home appliances and computers, All terrain vehicles (ATVs), automotive and aeronautics harnesses, and electronics. The companies, in this border region, face several disruptions, among them, the North-American financial crisis of 2000, the migrations from rural areas to cities, technological changes such as industry 4.0, and the social changes produced by drugs and violence.[1,2,3]
Summary
Businesses competing in the high-intensity rivalry markets face adverse and high impact situations, most of the times, because of macroeconomic changes such as financial crisis, market losses, and confrontations with nontraditional competitors, besides of other uncertainties, such as the consumer change of preferences, technological change, discontinuities, merges, and the consequences of natural disasters. Product lines are wide and deep of home appliances and computers, All terrain vehicles (ATVs), automotive and aeronautics harnesses, and electronics The companies, in this border region, face several disruptions, among them, the North-American financial crisis of 2000, the migrations from rural areas to cities, technological changes such as industry 4.0, and the social changes produced by drugs and violence.[1,2,3] When companies face pressures generated by such changes, in the search for a better business, recur to internal measures such as the improvement of productivity and quality, and resort to external measures like joint ventures, mergers, acquisitions, and moving to other countries. Under more severe disruptions, people in the companies need to develop a capacity to anticipate, adapt, recover rapidly and create new capabilities and abilities to deal with such events and environmental pressures while searching for better conditions than the mere reestablishment of equilibrium
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